For example, you might have an assistant that you want to manage your Calendar for appointments and meeting requests. Using Outlook’s Delegate Access, you can give someone permission to act on your behalf. Sound familiar? Then, let’s get to the good stuff. If you have attempted this previously within the Dynamics 365 App for Outlook, you may have tried to create an appointment on an Outlook calendar that you are a delegate for and when you go to track this item to Dynamics from a delegated calendar, the Dynamics 365 icon does not appear or is grayed out. Our public documentation can be found here: Our Dynamics 365 product group and development teams have done an outstanding job building, testing, and documenting this feature. This is one of the few remaining features to bring parity to the App for Outlook and was a common use-case in the legacy Dynamics 365 for Outlook COM add-in.
Today, we are covering the new Delegation support for other users to use the Dynamics 365 App for Outlook on your behalf. Welcome back for Part 10 and the final part of the Dynamics 365 App for Outlook blog series.
